Psychosocial challenges faced by mortuary workers: A case of a funeral assurance company in Harare

Abstract

The study interrogated psychosocial challenges faced by mortuary workers working in a Funeral Assurance Company. This was motivated by the need to establish the psychosocial challenges faced by mortuary workers, which has been a neglected area in the archives of research. The study used a qualitative research approach to interrogate the issues underpinning the research thrust. On that plane, the researcher used semi-structured interviews and open-ended questionnaires as data collection tools. The study is centred around the minimal concern of both society and industry on the psychosocial challenges of mortuary workers. The study established that mortuary workers suffer psychosocial challenges as a result of challenges that emanate from their working environment. Psychological challenges spill into the social interactions of mortuary workers. Therefore, there is a need for intervention towards the mitigation of the psychosocial challenges of mortuary workers. In light of such a complexity of issues. Furthermore, the findings of the study and conclusion arrived at enhanced the proffering of recommendations upon which a model of intervention was coined.